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About Courser

About Courser

A purpose-built platform of elite regional MSPs — locally operated, nationally supported — delivering enterprise-grade IT with a local, personal touch. We don't replace the brands you trust. We make them better.

Our Story

Every IT services provider is made of people

Our mission is simple: phenomenal IT experiences, delivered by people you'll love. Courser brings together elite regional MSPs — 15+ partners, 700+ IT professionals, 400+ combined years of experience — with one #1 focus: your local experience.

At its core, every IT services provider is made of people. At Courser, we cultivate a culture that celebrates and rewards high achievers with abundant growth opportunities.

We don't just invest in our service delivery — we're committed to fostering excellence across all of our teams: sales, administration, finance, and leadership.

Connect With Us
The Courser team
Our Values

What shapes our culture

Our commitment to teamwork, service, growth, innovation, and trust shapes our company culture and drives our success.

Teamwork

Teamwork

We thrive on collaboration, knowing that together we can achieve greater heights. Our collective efforts lead to outstanding results and continuous progress.

Service

Service

Service excellence is our promise. We go above and beyond to ensure we not only meet but exceed the expectations of our clients and colleagues.

Growth-minded

Growth-Minded

A growth mindset is embedded in our DNA. We foster an environment where learning and development are paramount, enabling our people to broaden their horizons.

Innovative

Innovative

Courser is synonymous with innovation. We embrace change and are always on the lookout for creative solutions that set us apart in the industry.

Trust

Trust

We earn trust through our unwavering commitment to honesty and reliability. Our transparent approach builds strong, lasting relationships.

Leadership

Our team

Operators who have built and scaled MSPs — a leadership team that has sat in the owner's chair.

Reed Wilson
Reed Wilson
Chief Executive Officer
Chad Polich
Chad Polich
Chief Financial Officer
Steven Drew
Steven Drew
Chief Transformation Officer
Jim Patterman
Jim Patterman
Chief Revenue Officer
Dave Williams
Dave Williams
Chief Development Officer
Molly Gleeton
Molly Gleeton
Chief People & Culture Officer
Thomas Raad
Thomas Raad
EVP, Operations & Performance
Ryan McNally
Ryan McNally
EVP, Service Operations
Kelley Medlock
Kelley Medlock
EVP, Service Infrastructure
William Norton
William Norton
EVP, Marketing
Mason Shuffler
Mason Shuffler
Chief of Staff

Explore what Courser can do for you

One network, two audiences, one standard of service. Let's talk about where you want to go.