Case Studies
See how we've helped businesses solve real technology challenges.
Manufacturing
Beacon Metals
Beacon Metals, a metal fabrication company, faced outdated IT infrastructure, network slowdowns, and rising security threats. i.t.NOW ran an IT audit, then upgraded the network, refreshed hardware, added multi-layered cybersecurity, and integrated the cloud.
Accounting
CPA Firm
Jeff Dredge, a CPA firm partner, was overwhelmed managing IT himself. He partnered with i.t.NOW for specialized, consistent support, letting him refocus on client work while i.t.NOW proactively manages the firm's systems.
Consulting and Data Analytics
DecisionWise
After frustrating experiences with two prior IT providers, DecisionWise partnered with i.t.NOW in 2019 for honest, tailored IT management — gaining reliable infrastructure, trustworthy advice, and efficient issue resolution across ~300 projects a year.
Business Services
Employer Advocates
A third-party administrator specializing in unemployment cost control needed advanced IT infrastructure without in-house expertise. i.t.NOW built their environment from the ground up — cybersecurity compliance, proactive management, and strategic consulting — so a nationwide operation runs so smoothly the team forgets IT is even there.
Fireplaces, Stoves and Stone
Hearth & Home Distributors of Utah
Utah's fireplace and stone experts ran six showrooms on fragmented, outage-prone infrastructure with cybersecurity never addressed. i.t.NOW rebuilt servers and firewalls, re-designed the network, launched a cybersecurity program, and backed it with 24/7 support — cutting IT issues dramatically within the first year.
Mergers and Acquisitions
IndustryPro
In 2008, IndustryPro CEO Fred Zirkle wanted to cut overhead and go remote. i.t.NOW's i.t.CLOUD offering migrated data off-site, set up secure remote access, and enabled the company to grow from one office to four virtual offices plus a smaller Georgia location.
Insurance and Employee Benefits
McDermott Company & Associates
McDermott Company & Associates, an employee benefits firm, outgrew self-managed IT. Partnering with i.t.NOW's subscription-based model gave them affordable 24/7 support, reliable operations, and peace of mind to focus on serving clients.
Distribution and Manufacturing
National Wood Products
National Wood Products, one of the largest US hardwood conglomerates, outsourced IT to i.t.NOW for 15 years. The partnership delivered operational efficiency, enhanced security, and six-figure annual cost savings versus an in-house team.
Collections
North American Recovery
North American Recovery, a collections firm serving 2,000+ businesses, was losing focus to IT management. Partnering with i.t.NOW offloaded IT operations, minimized downtime, and let Dave Saxton's team concentrate on core business.
Healthcare
Reproductive Care
A Sandy, Utah fertility clinic operating since 1996 outgrew its outdated IT systems. i.t.NOW delivered VMware server virtualization, infrastructure upgrades, EMR implementation, and continuous support—improving performance, securing patient data, and cutting costs.
Healthcare
Riverton Family Health Center
A healthcare provider grew from one clinic to three across Riverton, Lehi, and Saratoga, straining in-house IT. i.t.NOW's flat-fee managed service delivered proactive maintenance, scalable multi-site support, and minimal EMR downtime for less than one full-time IT hire.
Commercial Construction
SIRQ Construction
One of Utah's top commercial construction companies needed reliable, secure technology across multiple job sites with dispersed field teams. i.t.NOW's managed IT services delivered a custom roadmap, secure remote access, construction-specific software support, and after-hours responsiveness — cutting downtime and speeding project execution.