SIRQ Construction Transforms IT Infrastructure Across Job Sites

The Challenge

SIRQ Construction, one of Utah's top commercial construction companies, was facing growing IT challenges as their business expanded. Managing technology across multiple construction sites created inconsistent support and security gaps, while field teams needed secure, reliable access to project data and collaboration tools from remote locations.

Internal resources were being diverted from core business functions to maintain IT systems, and construction projects often required technology support outside standard business hours. The existing IT infrastructure couldn't efficiently scale with company growth, and specialized construction management applications required expert support.

The Solution

i.t.NOW implemented a comprehensive managed IT services solution tailored specifically for SIRQ Construction's needs — a custom IT roadmap aligned with SIRQ's business goals, a scalable infrastructure that could grow with the company, and migration of critical systems to more reliable platforms.

How i.t.NOW Helped

Proactive System Management: Implemented 24/7 monitoring and maintenance to prevent downtime, established secure remote access solutions for field teams, and created redundancy measures to ensure business continuity.

Construction-Specific Expertise: Provided specialized support for construction management software, optimized mobile device management for field operations, and ensured secure access to blueprints, project documentation, and collaboration tools.

Responsive Support Model: Established a dedicated support team familiar with SIRQ's operations, delivered rapid response times for urgent issues, and provided after-hours technical assistance when needed.

The Results

Operational Improvements: Greatly reduced system downtime and associated productivity losses, streamlined IT maintenance processes to free internal resources, and enhanced collaboration between office and field teams.

Business Impact: Faster project execution through improved technology reliability, reduced operational costs through more efficient IT management, and an enhanced ability to scale operations with business growth.

Client Experience: Rapid resolution of technical issues with minimal business disruption, responsive support available when needed — including after-hours — and strategic technology guidance supporting business objectives.

i.t.NOW is not just a managed service provider — they are also a partner that truly cares about their customers. i.t.NOW's implementation team was very hands on and executed our migration quickly and efficiently. They have an impressive organization from top to bottom that was able to customize a solution to fit our organization and more importantly continue to make recommendations and adjustments to better suit our needs. You know you've made the correct choice when you have a proactive and responsive team that is more than capable of handling your needs, including after-hours calls to get immediate resolutions. I highly recommend i.t.NOW and only wish we would have made the change sooner.

— Bridger Hill, SIRQ Construction

Why i.t.NOW?

SIRQ Construction chose i.t.NOW for their hands-on implementation team, their ability to customize a solution to the organization — and keep making recommendations and adjustments as needs evolve — and a proactive, responsive team that answers even after-hours calls with immediate resolutions. It's the kind of partnership that leaves a client wishing they'd made the change sooner.